The tablet mouse cursor is shaking that I cannot move it. Furthermore, installing the wrong Genius drivers can make these problems even worse. If the problem is the same, the tablet is broken and you need to contact customer support for assistance.. This tool will download and update the correct Genius PenSketch 9×12 driver versions automatically, protecting you against installing the wrong PenSketch 9×12 drivers. Did you install the latest driver? If the driver does not help, contact customer service.

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The protective cover is used for consumption. It could be a tablet battery problem. If you want to resume it, just click on the icon. Solvusoft’s close relationship with Microsoft as a Gold Certified Partner enables us to provide best-in-class software solutions that are optimized for performance on Windows operating systems.

This site may earn affiliate commissions from genis links on this page.

9s12 I have a triple monitor setup for the tablet, but the program cannot map the tablet to one screen. News Blog Facebook Twitter Newsletter. It could be frequency interference between the monitor and the tablet.

Genius Product Support – PenSketch 9×12

Is the tablet compatible with Adobe Acrobat DC to create certificates with signatures using the tablet? What is the license key of Adobe CS4 Photoshop?


Can I add a signature panel on the tablet for Excel or Word files? The pen program works automatically when starting your laptop, the icon would display on the bottom of the right corner, close it then you can open the paint application.

Remove the battery if you do not use it.

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But in Mac, how to find such a file? Install it as it may solve the problem. After I installed the driver and app, the pen program creates interference.

Whenever I would touch the tablet pen to the tablet itself, and I hold still, the cursor keeps jumping around. Using outdated or corrupt Genius PenSketch 9×12 drivers can cause system errors, crashes, and cause your computer or hardware to rablet.

penssketch The tablet does not work in Adobe Illustrator and there are some pen options that are greyed out. Bringing the pen to the graphics tablet within 1 cm of the surface generates a sharp pencil style and does not control the line thickness and click. Test on a different laptop to exclude a USB port problem.

Because of copyright regulation, our software does not include this function. But it does the job and is small but comfortable in the hand.


Genius PenSketch 9×12 Cordless Tablet MPN 31100059100

We appreciate your feedback for your Genius product user experience. If unsure, contact customer support for assistance. Go to the Pen Pressure Area to test it, if it is normal the problem is in your paint program, not the tablet. Jay Geater is the President and CEO of Solvusoft Corporation, penwketch global software company focused on providing innovative utility software.

You can log in into your Amazon account and generate a Amazon return label. We have some problems with your product. Check the laptop if it can recognize the tablet or not and the driver is the latest version.


We suggest a distance between the tablet and monitor as: If the problem is the same, it should be a problem with the tablet or pen. This website is using cookies. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. This is 9×2 when using it.

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